How We Handle Your Information

1. Information We Collect

• Contact details you provide, such as your name, email address, phone number and property address.

• Project information, such as photos, room dimensions, floor plans, budget and style preferences you share with us.

• Payment information for consultations and courses, processed securely by our third-party payment providers. We do not store full card numbers.

• Usage data collected automatically, such as IP address, browser type, pages visited and cookies.

2. How We Use Your Information

We use your information to schedule and deliver consultations and design services; prepare proposals, design guides and project documents; process payments and give you access to purchased courses; respond to your questions and requests; send service-related communications and, with your consent, occasional news and design inspiration; and improve our website and services.

3. Cookies and Analytics

Our website uses cookies and similar technologies to remember your preferences, keep your cart and checkout working, and understand how visitors use the site. You can disable cookies in your browser settings, although some features may not work properly.

4. How We Share Your Information

We do not sell or rent your personal information. We share it only with trusted service providers that help us operate our business (such as website hosting, scheduling, payment processing and email tools), with contractors, vendors or installers when needed to complete your project, and when required by law or to protect our rights.

5. Data Security and Retention

We use reasonable administrative, technical and physical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep your information only as long as needed to provide our services and to meet legal, tax and accounting obligations.

6. Your Rights and Choices

You may request access to, correction of or deletion of your personal information at any time. You can unsubscribe from marketing emails using the link in any message. Depending on where you live, you may have additional privacy rights under applicable law.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

8. Third-Party Links

Our website may link to third-party sites, such as Instagram or product retailers. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact Cottiz Design:

Miami, Florida 33130

Phone: (786) 780-7592

Or reach us through the Contact Us page on our website.